Shipping policy
The shipping timelines provided below are estimates and do not include weekends, holidays, or any unforeseen delays caused by the courier (such as weather, volume, or traffic issues).
Shipping fees are calculated based on your order subtotal before taxes and discounts and are non-refundable.
For deliveries outside of the US, Canada, Australia, additional customs duties and service fees may apply. Please note that Sereia has no control over these fees and cannot provide specific cost estimates. For more details, please contact your local customs office. Sereia is unable to reimburse any duties or taxes paid upon delivery.
The shipping timelines listed do not include order processing times. For the most accurate delivery date estimates, please refer to the timeline provided at checkout.
For any questions or further assistance, feel free to contact us at Hello@sereiaofficial.com
UNITED STATES
| TYPE OF SHIPPING | THRESHOLD | PRICE | SHIPPING TIMELINE |
|---|---|---|---|
| Expedited (Standard) | All orders | FREE | 3-5 Business days* |
| Express Shipping | - | $ 10 | 2 Business days* |
| Express Shipping | Orders over $150 | $ 8 | 2 Business days* |
| Overnight 1 day | Order must be placed before 2:00 PM CST. | $ 25 | 1 Business day* |
AUSTRALIA & CANADA
| TYPE OF SHIPPING | THRESHOLD | PRICE | SHIPPING TIMELINE |
|---|---|---|---|
| Expedited (Standard) | Orders over $150 | Free | 4-6 Business days* |
| Expedited (Standard) | Orders below $150 | $ 15 | 4-6 Business days* |
| Express Shipping | - | $ 25 | Up to 4 Business days* |
| Express Shipping | Orders over $150 | $ 12 | Up to 4 Business days* |
EUROPE & UNITED KINGDOM
| TYPE OF SHIPPING | THRESHOLD | PRICE | SHIPPING TIMELINE |
|---|---|---|---|
| Expedited (Standard) | Orders over $150 | Free | 4-6 Business days* |
| Expedited (Standard) | Orders below $150 | $ 15 | 4-6 Business days* |
| Express Shipping | - | $ 18 | Up to 4 Business days* |
| Express Shipping | Orders over $150 | $ 8 | Up to 4 Business days* |
JAPAN
| TYPE OF SHIPPING | THRESHOLD | PRICE | SHIPPING TIMELINE |
|---|---|---|---|
| Expedited (Standard) | Orders over $150 | Free | 4-7 Business days* |
| Expedited (Standard) | Orders below $150 | $ 15 | 4-7 Business days* |
| Express Shipping | - | $ 25 | Up to 4 Business days* |
| Express Shipping | Orders over $150 | $ 12 | Up to 4 Business days* |
OTHER INTERNATIONAL
| TYPE OF SHIPPING | THRESHOLD | PRICE | SHIPPING TIMELINE |
|---|---|---|---|
| Expedited (Standard) | Orders over $150 | Free | 4-7 Business days* |
| Expedited (Standard) | Orders below $150 | $ 15 | 4-7 Business days* |
| Express Shipping | - | $ 25 | Up to 4 Business days* |
| Express Shipping | Orders over $150 | $ 12 | Up to 4 Business days* |
