Welcome to Sereia! These Terms and Conditions ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Sereia Official LLC ("we," "us," or "our"), located at 838 Walker Road, Suite 21-2, Dover, DE 19904, United States, concerning your access to and use of the Sereia website, including any related media forms, channels, mobile websites, or mobile applications (collectively, the “Sites”).

IMPORTANT: BY PLACING AN ORDER OR USING THE SERVICES (DEFINED BELOW), YOU ACCEPT THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITES AND MUST DISCONTINUE USE IMMEDIATEL

1. Acceptance of Terms

These Terms, together with our Privacy Policy, govern your access to and use of Sereia’s content, features, services, and products (collectively, the "Services"). By accessing or using the Services in any manner, you agree to be bound by these Terms. If you do not agree, you must cease using the Services immediately.
We may modify these Terms at any time. In the event of significant changes, we will notify you via email or through a prominent notice on our website. Continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.

2. Age Restrictions

Our services and products are intended for individuals who are at least 18 years old. By using our website, you confirm that you meet this age requirement.

3. Arbitration Notice

These Terms include a binding arbitration clause in Section 13. Except for certain disputes detailed in Section 13, you agree that disputes between you and Sereia Official LLC will be resolved through mandatory individual arbitration, and you waive any right to participate in a class-action lawsuit or class-wide arbitration.

4. License

We grant you a personal, non-exclusive, non-transferable, revocable license to access and use the Services for personal, non-commercial purposes, subject to these Terms. Any unauthorized use of the Services is strictly prohibited.

5. Limitations and Representations

You represent and warrant that:

• You have all necessary rights, licenses, and consents to use the Services.
• You are at least 18 years old.
• You will not engage in prohibited activities such as creating false accounts, infringing on intellectual property rights, or using automated systems to access the Services.

 6. Ownership of Proprietary Rights

The Services, including all content, software, technology, trademarks, and other intellectual property (collectively, "Company IPR"), are the exclusive property of Sereia Official LLC or its licensors. No rights are transferred to you, except for the limited license granted in Section 4.

7. Orders and Payments

7.1 Payment Methods: We may accept various forms of payment, including Visa, Mastercard, American Express, Discover, PayPal, Klarna, Maestro, JCB, Diners Club, Union Pay, Google Pay, Apple Pay, and others as determined by us. All payments are processed securely through third-party payment providers. By making a purchase, you agree to provide current, complete, and accurate payment and account information.

7.2 Pricing: Prices for products and services may change at our discretion. The price applicable to your order will be the price at the time of payment. Sales tax will be added to the price of purchases as required by law.

7.3 Shipping: We offer shipping to various locations worldwide. Shipping costs, taxes, and duties will be calculated and displayed at checkout. You are responsible for paying any additional charges that may apply to your order upon delivery.

7.4 Order Limitations: We reserve the right to limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same payment method, or orders using the same billing or shipping address.

8. Product Descriptions and Accuracy Disclaimer

While we strive to ensure that all product descriptions, images, and prices are accurate, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice, including after you have submitted your order.

9. Shipping Delays and Risk of Loss

We are not responsible for delays in shipping or delivery due to causes beyond our control. The risk of loss for items purchased from us passes to you upon delivery of the package to the carrier. Any claims for damaged or lost shipments must be made by you directly to the carrier.

10. Returns and Refunds

10.1 Return Policy: Please refer to our Return Policy for details on how to return items purchased from our website. We reserve the right to refuse returns that do not comply with our policy.

10.2 Refunds: Refunds will be processed using the original payment method. The time it takes to receive your refund may vary depending on your payment provider.

11. User Conduct

11.1 Prohibited Activities: You agree not to engage in any activities that could harm or interfere with the website, such as hacking, injecting malware, sending spam, or infringing on the rights of others.

11.2 User Content: If you submit any content to the website, such as reviews or comments, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

12. Third-Party Content and Services

We are not responsible for third-party content or services linked to or from our Sites. Your use of third-party services is at your own risk, and we do not endorse or assume any liability for third-party content.

13. Privacy and Data Protection

13.1 Privacy Policy: We are committed to protecting your privacy. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

3.2 GDPR Compliance: If you are a resident of the European Union, you have certain rights under the GDPR, including the right to access, correct, or delete your personal data. Please refer to our Privacy Policy for more information on your rights and how to exercise them.

14. Disclaimers

14.1 No Warranties: The website and all content, products, and services provided through it are provided "as is" and "as available," without warranties of any kind, either express or implied. Sereia Official LLC disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

14.2 Limitation of Liability: To the fullest extent permitted by law, Sereia Official LLC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the website, products, or services, even if we have been advised of the possibility of such damages.

15. Indemnification

You agree to indemnify, defend, and hold harmless Sereia Official LLC and its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your breach of these Terms or your use of the Site.

16. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemics, government actions, or natural disasters. In such cases, our obligations will be suspended for the duration of the event.

17. Export Control

You agree to comply with all applicable U.S. export control laws and regulations. You represent and warrant that you are not purchasing products from a country subject to a U.S. government embargo or that has been designated by the U.S. government as a 'terrorist supporting' country, and that you are not listed on any U.S. government list of prohibited or restricted parties.

18. Consent to Electronic Communications

By using our services, you consent to receive electronic communications from us. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

19. Arbitration, Class Waiver, and Jury Waiver

19.1 Arbitration Agreement: All disputes arising out of or relating to these Terms or the use of the Services shall be resolved by binding individual arbitration, except for disputes involving the enforcement of intellectual property rights ("Excluded Disputes").

19.2 Class Action Waiver: All claims must be arbitrated or litigated on an individual basis and not as a class action. If this waiver is deemed unenforceable, the dispute will proceed in court rather than arbitration.

19.3 Opt-Out: You may opt out of this arbitration agreement by notifying us in writing within 30 days of first using the Services.

20. Termination

We may suspend or terminate your access to the Services at any time for any reason, including suspected breaches of these Terms. Provisions that by their nature should survive termination, such as intellectual property rights, limitations of liability, and dispute resolution, will remain in effect.

21. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware. Sereia Official LLC and you agree to submit to the exclusive jurisdiction of the courts of Delaware for Excluded Disputes.

22. General Provision

2.1 Severability: If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

2.2 Entire Agreement: These Terms, together with any policies or operating rules posted by us on the Sites, constitute the entire agreement and understanding between you and Sereia Official LLC.

22.3 Assignment: We may assign our rights and obligations under these Terms at any time. You may not assign your rights or obligations without our prior written consent.

22.4 Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of future enforcement of that right or provision.

22.5 Limitation Period: ANY CAUSE OF ACTION INITIATED BY YOU AND ARISING OUT OF OR RELATED TO THE SERVICE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

23. Contact Us

If you have any questions or need further assistance, please contact us at: 

Sereia Official LLC
838 Walker Road, Suite 21-2,
Dover, DE 19904
United States
Email: Hello@sereiaofficial.com
Last updated: 08.19.2024